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Frequently Asked Questions

How long does it take for my order to arrive?

We aim to dispatch all orders within 48 hours of the order being placed. Once your order has been dispatched delivery can take 2-5 days.

How do I care for my product?

Our products are fully machine washable, and we recommend washing them at up to 60°C for the best results. For those looking to be more environmentally conscious, washing at 40°C is a great option. You can also tumble dry these items, but please do so with care to ensure they stay in top condition.

Where is Indoorsy located?

Indoorsy is based in South Wales, UK, and currently only available on our website.

Am I able to return my product?

Yes, we do accept returns, but please note that items must be unworn and in their original packaging. Unfortunately, we are unable to accept returns on opened products, unless they are damaged, or sale items. For more information or assistance with a return, please feel free to contact us at contact@indoorsy.store.

Our Efforts to Support

With every purchase, you're not just treating yourself, you're also helping support communities in need. A portion of our profits from selected items goes directly to Mind, which provides mental health support, and MindOut, which champions inclusivity for the LGBTQ+ community. Together, we're making a difference.

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